Help Center
Find answers to common questions, get support, and access resources to help you succeed.
Frequently Asked Questions
Find answers to the most common questions about our programs and services
Getting Started
How do I choose the right program for me?
Consider your current experience level, career goals, and timeline. Our Career Readiness program is perfect for beginners, Career Placement for those seeking advancement, and Executive Mentorship for leadership roles.
What are the prerequisites for enrollment?
No specific prerequisites required. Our programs are designed to meet you where you are and build upon your existing knowledge and experience.
How does the payment process work?
We accept all major credit cards and offer payment plans. Government customers can use established contract vehicles and purchase orders.
Programs & Training
What is included in each program?
Each program includes comprehensive curriculum, hands-on labs, certification preparation, career coaching, and job placement assistance. Higher tiers include additional mentoring and executive support.
Are the programs delivered online or in-person?
We offer flexible delivery options including online, in-person, and hybrid formats to accommodate different learning preferences and schedules.
What certifications will I be prepared for?
Our programs prepare you for industry-standard certifications including Security+, CISSP, CISM, GCIH, and others relevant to your career track.
For Organizations
Do you offer corporate training programs?
Yes, we provide custom corporate training solutions, team upskilling programs, and organization-wide security awareness training.
What contract vehicles do you support?
We support Choice Partners Contract #25/018MF-20, H-GAC Regional Cooperative, and direct agency contracts.
How do I request a custom quote?
Contact our sales team through the contact form, call 346-542-0471, or use the customer portal to submit an RFQ.
Technical Support
How do I access my dashboard?
Sign in using your Google account or email/password combination. You'll be redirected to the appropriate dashboard based on your role (candidate, customer, or admin).
I forgot my password. How do I reset it?
Click the "Forgot Password" link on the login page, enter your email, and follow the instructions sent to your inbox.
Who do I contact for technical issues?
For technical support, email support@dominusgray.com or call our support line at 346-542-0471.
Still Need Help?
Our support team is here to help you succeed. Choose the best way to reach us.
General Inquiries
Questions about services, programs, or general information
info@dominusgray.com
Mon-Fri, 8 AM - 6 PM CST
Sales & Quotes
Product inquiries, custom quotes, and purchasing support
sales@dominusgray.com
Mon-Fri, 8 AM - 6 PM CST